Privacy Policy

Who we are

ONE Light Analytics Limited is a research, analytics and decision-support company based in Lagos, Nigeria. For personal information described in this Policy, ONE Light Analytics Limited generally acts as the organisation deciding why and how that information is used.

You can contact us at hello@onelightanalytics.com or +234 704 458 7947.

Information we may collect

Depending on how you interact with us, we may receive information such as your name, work email address, telephone or WhatsApp number, organisation, job or business context, and the content of enquiries or other communications you send to us.

If you become a client, supplier, partner, applicant or other business contact, we may also process information reasonably required to evaluate, manage or deliver that relationship. Our hosting and communications providers may process ordinary technical information such as IP addresses, timestamps, device or browser information and server logs for security, reliability and service delivery.

How and why we use personal information

We may use personal information to respond to enquiries, arrange discussions, prepare proposals, provide contracted services, manage client and partner relationships, administer our business, maintain security, improve our services, keep appropriate records, and comply with legal or regulatory obligations.

Where applicable, we rely on lawful bases recognised under relevant data-protection law, including consent, steps connected with a contract, performance of a contract, legitimate interests, legal obligations and other lawful grounds that may apply to a particular activity.

Website enquiries

The enquiry form on this website currently prepares an email in your own email application. The website itself does not store the form contents in a website database. If you choose to send the prepared email, your message will be received through our business email system and handled as business correspondence.

You may also contact us directly by email, telephone or WhatsApp. Those services may process your information under their own terms and privacy practices.

Sharing and international processing

We do not sell personal information. We may share information where reasonably necessary with trusted service providers that support functions such as website hosting, email, cloud collaboration, communications, security, professional advice or business administration. We may also disclose information where required by law, regulation, court order or a competent authority.

Some technology providers may process or store information outside Nigeria. Where cross-border processing occurs, we aim to use reputable providers and appropriate contractual, organisational or legal safeguards as required by applicable law.

Retention and security

We aim to keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legitimate business, contractual, accounting, dispute-resolution and legal requirements. Retention periods may therefore vary by record type and relationship.

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. No online or electronic system can, however, be guaranteed to be completely secure.

Your privacy rights

Subject to applicable law and the circumstances of the request, you may have rights to be informed about processing, request access to personal information, request correction, object to or restrict certain processing, request deletion, request data portability, withdraw consent where consent is the basis for processing, and raise a complaint with the relevant supervisory authority.

In Nigeria, the Nigeria Data Protection Commission is the national data-protection regulator. To exercise a right in relation to information held by ONE Light Analytics, email hello@onelightanalytics.com with enough detail for us to understand and verify your request.

Cookies and analytics

At the date of this Policy, this website does not intentionally use advertising trackers or non-essential analytics cookies. Basic technical functionality may still involve information processed by the hosting environment.

If we later introduce analytics, advertising technology, embedded social-media tools or other non-essential tracking, we will update this Policy and implement any consent or preference controls required before using those technologies.

Third-party websites and services

Our website may link to third-party websites or services. Their privacy practices are controlled by those third parties, not by ONE Light Analytics. We encourage you to review their privacy information before providing personal data.

The website currently uses externally hosted font resources from Google Fonts and photography served from Pexels. When those resources load, the relevant provider may receive technical request information such as an IP address, browser or device information and the requested resource. We do not use these services for advertising or behavioural profiling on this website.

Children

Our website and business services are directed to organisations and professionals and are not designed to collect personal information from children. If we become aware that personal information has been submitted by a child in circumstances requiring parental or guardian involvement, we will take appropriate steps in line with applicable law.

Changes to this Policy

We may update this Policy as our services, technology or legal obligations change. The current version will be published on this page with its effective or updated date.